Privacy Policy
Last updated: May 4, 2026
Overview
This Privacy Policy describes how Navien Health (“we”, “us”) handles information when you use our website and EMR-related services. It reflects our commitment to protecting health and account information with safeguards appropriate to sensitive data.
Information We Collect
We collect information you provide directly—such as organization details, contact information, and account credentials when you register—as well as technical data needed to operate the service (for example device or browser type, security logs, and usage diagnostics) to maintain reliability and security.
How We Use Your Information
We use this information to provide and improve the platform, authenticate users, communicate about your account or subscription, detect fraud or abuse, comply with legal obligations, and support customers. We do not sell your personal health information.
Data Sharing
Data may be processed by subprocessors that meet contractual confidentiality and security requirements. Depending on your region, you may have rights to access, correct, export, or delete certain personal data, subject to legal exceptions.
Data Retention
We retain information as long as needed to deliver the service and meet legal, contractual, or audit requirements. When retention is no longer necessary, we delete or anonymize data in line with our internal policies.
Contact & Updates
For privacy questions or requests, contact us through the support channels listed in your workspace or on our website. We may update this policy from time to time; continued use of the service after changes constitutes acceptance of the revised policy where permitted by law.