Frequently Asked Questions

Navien Health is a modern, web-based EMR platform for clinics and hospitals. It helps you manage patient records, scheduling, billing workflows, and team access from one secure workspace.

No installation is required. You can access Navien Health from a modern browser on desktop, tablet, or mobile, so clinicians can work from where they are needed.

Each healthcare organization operates in a dedicated, isolated workspace with encryption and role-based permissions, designed so teams only see what they are authorized to access.

Our guided onboarding is designed to get teams productive quickly—often in a single session. You register your organization, choose a plan, complete payment where required, and activate your workspace.

We offer flexible plans for different organization sizes—from smaller practices to larger networks—with features that scale as you grow. See the Pricing section on the home page for current plan names and highlights.

Yes. You can assign roles and fine-grained permissions for doctors, nurses, admins, billing staff, and others so access matches your clinical and operational structure.

We use strong encryption for data in transit and protect stored data with industry-appropriate controls. Specific compliance statements may depend on your contract and jurisdiction.

Use the support options in your workspace or the contact paths referenced during registration. For registration or billing questions, reply through the channels shown in your confirmation emails.